FAQ - Delivery & Tracking
- Can I change my delivery address after I’ve placed my order?
Once your order has been placed, we endeavour to get it to you as soon as possible, therefore we cannot guarantee we will be able to change your delivery address before the order has been shipped. Please contact our Customer Service Team as soon as possible if you would like to change your delivery address, and we will do our best to make it happen.
- How do I track my order?
A dispatch email will be sent to your email address when your order leaves our warehouse. The email will contain the package’s tracking number. You can track the delivery status of your order with our shipping partner by clicking the link in this email.
firstname.lastname@example.orgIf you are a You Wear Modesty member, and placed the order while logged into your account, you will be able to track your order status in the 'My Order' section of your account.
- Shipping Charges?
Please refer to Shipping & Delivery for delivery charges. Delivery is carried out during working hours from Monday to Friday, exclude weekends and Malaysia’s public holidays.
- How long does it normally take to ship out items once payment is made?
We will process your order within 24 hours and will ship within the next 24 hours. You can expect to receive your parcel within 5 to 7 working days from date of order placed.